Assistant Director (HR Shared Services) (at the rank of Assistant Registrar)

University of Hong Kong

Duties & Responsibilities

Oversee the operation of the HR Shared Services team, including personnel administration, office management and HR systems.
Lead the implementation and streamlining of HR procedures such as visa applications, MPF/SPF enrollments, and leave administration.
Supervise daily operational activities, including facilities management, procurement, and HR counter services.
Ensure the effective functioning of HR systems and data analytics to support strategic decision-making.
Liaise with IT teams to optimize HR service delivery and explore process automation innovations.
Develop and maintain performance metrics to monitor service quality and identify improvements.
Keep abreast of best practices and trends in HR operations and shared service delivery.

Bachelor's degree or higher in Human Resources, Business Administration, or a related field.
At least 10 years of professional HR experience, with significant experience in HR operations or shared services, preferably in a university or public organization.
Proven leadership skills and experience managing small teams to deliver high-quality services.
Strong organizational and multitasking abilities with a customer-service mindset.
Proficiency in HR information systems and office management tools.
Excellent communication skills in both English and Chinese with ability to engage diverse stakeholders.
Experience managing process or systems changes within HR operations.
Strategic mindset with ability to drive results through collaboration and process improvement.

Full-time fixed-term contract for 2 or 3 years, commencing as soon as possible with possibility of renewal.