Assistant Information Technology Officer (User Support)
HKCC / SPEED (CPCE)
- Department
- CPCE Information Technology Unit
- Rank
- Non-Academic
- Position type
- General
- Reference
- 260626-04
- Application deadline
- 10 Jul 2026
Duties & Responsibilities
- Assist in managing helpdesk services and handle hotline services for staff and students.
- Provide technical support for computer systems including desktop equipment, PCs, and LAN.
- Perform system administration tasks such as user account management, backups, and system patches.
- Prepare user guides, training materials, and conduct training workshops.
- Work shift duties including evenings, weekends, and Sundays.
Requirements & Qualifications
- Hold a recognised degree in Information Technology, Computing, or a related discipline.
- Have two years of relevant post-qualification experience.
- Possess good interpersonal and communication skills.
- Have good command of Cantonese, English, and Putonghua.
Appointment
- Full-time contract — two-year initial appointment with re-engagement subject to mutual agreement.
Key Dates
- Consideration of applications commences: 10 July 2026