Assistant IT Officer (IT Facility Services) in the Information Technology Services Unit
HKU SPACE
- Department
- Information Technology Services Unit
- Rank
- Non-Academic
- Position type
- Full-time
- Reference
- 2026/27-FT-017-JDB
- Application deadline
- 10 Aug 2026
Duties & Responsibilities
- Assist the IT Manager in providing sufficient IT facilities for teaching and learning in the School.
- Maintain Windows Learner AD policies for all students' and teachers' accounts.
- Monitor usage and performance of desktop resources, server hardware, and system software in all learning centres.
- Install and maintain software applications according to teaching and learning needs.
- Keep updated system images with patches for tutors and learners.
- Assist in desktop PC upgrades according to the maintenance cycle.
- Manage contractors responsible for outsourced maintenance.
Requirements & Qualifications
- Bachelor's degree in IT-related disciplines plus at least one year of relevant working experience, OR Associate Degree/Higher Diploma in IT with at least three years of relevant experience.
- Required skills: Microsoft server & desktop OS management, Hyper-V & reborn technology, software deployment & control, and SQL Database administration.
- Preferred experience: 1-2 years in server, application & desktop management, domain, VM & cloud services, project management, and user & vendor management.
- Advantageous: Microsoft, Citrix & Cloud services certifications.
Appointment
- Contract — 2 years with possibility of renewal subject to review.
Key Dates
- Not specified