Clinic Assistant (at the rank of Senior Technical Assistant)

University of Hong Kong

Duties & Responsibilities

Perform reception duties including appointment bookings, registration, and referrals for specialist consultation.
Handle patients' and visitors' enquiries, feedback, and complaints.
Provide clinical support such as vital sign measurement, ECG, venepuncture, and respirator fit tests.
Assist with doctor consultations, minor procedures, and arrange follow-up bookings and hospital admissions.
Set up consultation rooms and ensure appropriate supply of materials.
Prepare, clean, sterilize, and inspect surgical instruments and accessories.
Assist in teaching, research, learning activities, and community engagement initiatives.

5 passes in HKCEE (including English, Chinese, Mathematics) OR Level 2 equivalent in 5 HKDSEE subjects.
3 years' relevant work experience in clinics and healthcare institutes preferred.
Venepuncture & Blood Taking Certificate is an advantage.
Good command of written and spoken English and Cantonese.
Appropriate IT skills in MS Word, Excel, and PowerPoint.
Mature, self-motivated, and good team player with strong responsibility and positive attitude.
Excellent interpersonal and communication skills with customer service orientation.

Full-time, two-year fixed-term contract with contract-end gratuity and University contribution to retirement benefits scheme (up to 10% of basic salary); possibility of renewal subject to funding and performance.