Clinic Assistant (at the rank of Senior Technical Assistant)

University of Hong Kong

Duties & Responsibilities

Perform reception duties including appointment bookings, registration, and referrals for specialist consultation.
Handle patient and visitor enquiries, feedback, and complaints.
Provide clinical support including vital sign measurement, ECG, venepuncture, and respirator fit testing.
Assist with doctor consultations, minor procedures, and arrange follow-up bookings and hospital admissions.
Set up consultation rooms and ensure adequate supply of materials.
Prepare, clean, sterilize, and inspect surgical instruments and accessories.
Assist with teaching, research, learning activities, and community engagement initiatives.

5 passes in HKCEE (including English, Chinese, and Mathematics) OR equivalent Level 2 in 5 HKDSEE subjects.
3 years' relevant work experience in clinics and healthcare institutes preferred.
Good command of written and spoken English and Cantonese.
Proficiency in MS Word, Excel, and PowerPoint.
Venepuncture & Blood Taking Certificate is advantageous.
Mature, self-motivated, responsible, with positive attitude and strong interpersonal skills.
Ability to work independently and in multidisciplinary teams with good customer service skills.

Full-time, two-year fixed-term contract with possibility of renewal subject to funding and performance; includes contract-end gratuity and up to 10% University retirement benefits contribution.