Computer Assistant II

Chinese University of Hong Kong

Department
Information Technology Services Centre
Rank
Other
Position type
Full-time

Duties & Responsibilities

  • Assist with clerical tasks including data entry, filing, and documentation.
  • Answer phone calls from user departments and route inquiries to appropriate teams.
  • Perform simple IT tasks according to guidelines.
  • Maintain inventory of computer equipment and software.

Requirements & Qualifications

  • Complete secondary education with Grade E/Level 2 or above in at least 5 subjects (including Chinese, English, and Mathematics).
  • At least 1 year of full-time work experience.
  • Strong organisational, communication, and customer service skills.
  • Ability to provide professional and courteous support to faculties, staff, and students.
  • Attention to detail and ability to multitask effectively.
  • Basic knowledge of MS Office; prior IT environment experience preferred.
  • Must submit copies of HKCEE/HKDSE certificates proving language and academic qualifications.

Appointment

  • Full-time contract — 2 years with contract-end gratuity, renewable subject to good performance and mutual agreement.

Key Dates

  • Not specified
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