Facilities Officer (Facilities Management) (FMO)

Hong Kong Metropolitan University

Duties & Responsibilities

Monitor and evaluate contractor performance in facilities management services to ensure quality standards and compliance.
Assist in developing and implementing facilities management policies and strategic planning initiatives.
Provide logistical support for university-wide events and ensure all requirements are met efficiently.
Handle, respond to, investigate, and follow up on feedback and complaints related to facilities management services.
Support supervisors in team management and operational tasks to foster a collaborative work environment.
Aid in the preparation of facilities management-related tenders in compliance with University standards.

Minimum two years of relevant working experience, preferably in tertiary education, public organisations, or large-scale property management.
Ability to lead and manage contractors and handle complex, varied workloads.
Self-motivated with ability to work under pressure and excellent communication and interpersonal skills.
Proficient in written and spoken English and Chinese, with knowledge of Putonghua preferred.