Library Assistant

Hong Kong Baptist University

Duties & Responsibilities

Provide counter services with empathy and courtesy, including shift work for evenings, weekends, and public holidays.
Respond to reference enquiries and offer accurate information via in-person, phone, email, Facebook and WhatsApp channels.
Deliver library tours and support library workshops as a teaching assistant.
Create print and digital promotional materials, produce multimedia content, and coordinate library event promotion.
Participate in cross-functional teams and assist with other tasks assigned by supervisors.

Possess at least a recognised Higher Diploma or Associate degree; a university degree is preferred.
Demonstrate good written and oral communication skills in English and Chinese (including Putonghua).
Have hands-on knowledge of MS Office applications, design tools (e.g. Canva, Adobe Creative Suite), and web content management platforms (e.g. WordPress, LibGuides).
Experience in graphic design, multimedia production, or digital content creation is preferred.
Knowledge of digital learning platforms (e.g. Moodle) and integrated library systems (e.g. OneSearch, Alma) is advantageous.
Library field qualification or work experience is preferred but not essential.

Fixed-term contract of two years; re-appointment subject to performance review, mutual agreement, and funding availability.

Review deadline: Ongoing until position is filled.
Application review period: 8 weeks after submission; unsuccessful applicants will not be invited for interview.