Multimedia Technology Officer (ALTO)

Hong Kong Metropolitan University

Duties & Responsibilities

Provide technical and administrative support to users of the University's Online Learning Environment and iBookcase App.
Perform daily LMS administrative tasks including course creation, user account setup, and enrolment management.
Configure mobile app settings such as milestone tracker and GIP study tour features.
Manage evaluation tools by setting up surveys and compiling reports.
Reserve and distribute teaching tool licenses.
Maintain administrative documentation including user guides, knowledge bases, and FAQs.

Hold a recognized degree in Multimedia Technology or a related discipline.
Have at least 3 years of relevant post-qualification experience (preferred).
Demonstrate hands-on experience managing and operating learning management systems.
Be a proactive team player with strong problem-solving, interpersonal, and communication skills.
Have good command of both written and spoken English and Chinese.
Be proficient in routine administrative work with strong organizational skills and attention to detail.