Senior Library Officer (at the rank of Senior Officer)

Lingnan University

Duties & Responsibilities

Supervise daily Service Counter operations and manage learning facilities to maintain a professional library environment.
Deliver frontline counter services and resolve user enquiries and complaints through various communication channels.
Provide administrative support for user records, collection maintenance, stack management, and inventory audits.
Develop operational manuals and compile statistical reports on payments, resources, and facilities usage.
Coordinate interlibrary loan services with local and international partners.
Manage recruitment, training, and supervision of part-time staff and student helpers.
Relieve the Access Services Librarian during absences and provide team leadership.
Work shift duties including evenings, weekends, and public holidays.

Fluent in English and Chinese, including Cantonese and Putonghua.
Positive working attitude with strong responsibility and interpersonal skills.
Working experience with integrated library systems, including Alma/Primo systems.