Senior Library Officer

Hong Kong Baptist University

Duties & Responsibilities

Coordinate administrative operations and development of the CollabTech Commons facilities and studios.
Support Phase 2 project development through technical and administrative assistance including tendering and procurement.
Manage facility administration including bookings, inventory, maintenance logs, and software licensing.
Provide budget planning input and oversee service enhancement and continuous facility development.
Troubleshoot hardware and software issues and coordinate with internal and external parties for maintenance.
Supervise junior staff and student helpers, develop service rosters and escalation procedures.
Manage digitization projects including planning, staff supervision, and progress monitoring.

Bachelor's degree or above, preferably in Information Technology, Engineering, or Library/Information Science.
At least 6 years of university work experience involving project management, staff supervision, and technology-enabled facilities.
Strong project management and staff supervision capability with proven workflow maintenance.
Good technical aptitude in system testing, troubleshooting, and vendor liaison.
Strong user-support experience with training and documentation skills.
Ability to work effectively with faculty, students, administrative units, and external organizations.
Mature, responsible, patient, and service-oriented attitude.