Senior Manager / Manager

Hong Kong Baptist University

Duties & Responsibilities

Drive continuous service improvement by analysing programme data and user feedback to design and implement enhancements.
Partner with stakeholders to strengthen data integrity and reliability for quality assurance and strategic planning.
Conduct programme quality reviews and monitor outcomes in collaboration with academic reviewers.
Coordinate committees, prepare discussion papers and minutes, and provide secretariat support.
Oversee the full research postgraduate lifecycle from admission through graduation with efficient and compliant administration.
Develop, review, and streamline policies, workflows, and operational processes to enhance efficiency and student experience.
Provide leadership to administrative staff and ensure seamless integration of systems, data, human resources, and financial operations.

At least 10 years of experience in academic administration, research management, or a related professional domain.
Strong understanding of the research postgraduate landscape and graduate student needs.
Proven leadership capability with strong project management and stakeholder engagement experience.
Strong numerical and analytical skills to interpret complex data and support evidence-based decision-making.

Fixed-term contract of 3 years for Senior Manager; candidates with less experience may be offered Manager position on a 2-year contract; re-appointment subject to mutual agreement and funding availability.

Review of applications: Ongoing until position is filled.
Application review period: Candidates not invited for interview 8 weeks after submission may consider their application unsuccessful.