Student Affairs Manager (SAO)

Hong Kong Metropolitan University

Duties & Responsibilities

Lead the university-wide First Year Experience Programme as primary architect and manager.
Design and implement projects that foster student engagement, belonging, and smooth transition to university life.
Drive continuous improvement through assessment, quality assurance, and communication strategies across SAO programmes.
Develop performance indicators and evaluation frameworks to measure programme effectiveness.
Oversee planning and execution of global learning opportunities for students.
Collaborate with academic departments and external partners on international student experiences.
Support staff adoption of evidence-based practices and streamlined processes.
Perform other duties as assigned by the Director of Student Affairs.