Senior Systems Analyst (Digital Experience Services)

Hong Kong Baptist University

Duties & Responsibilities

Resolve complex technical issues across digital experience platforms and enterprise systems.
Provide full-stack development and troubleshooting support for front-end, back-end, integration, and infrastructure components.
Support and review development on CMS platforms, particularly Adobe Experience Manager and other content management systems.
Develop technical guidelines, standards, and administrator documentation for internal use.
Prepare and validate proof-of-concept solutions and optimise system performance through analysis and strategic implementation.
Apply performance solutions such as caching strategies, CDN usage, and Apache rewrite rules.
Collaborate with IT teams to address security risks, integration issues, and environment problems.
Support security hardening, vulnerability fixing, and compliance activities.
Leverage analytics and performance metrics to improve digital experience and user engagement.

Bachelor's degree in computer engineering, computer science, or related discipline.
At least 6 years of relevant experience in system development and system analysis roles.
Strong full-stack development experience, including Java and object-oriented programming.
Solid hands-on experience with CMS platforms, particularly Adobe Experience Manager.
Experience in web and platform performance optimisation, including network latency reduction.
Practical experience with Apache rewrite rules, caching concepts, CDN, and DNS configuration.
Experience addressing application and platform security concerns and vulnerability remediation.