Academic Services Officer

Technological and Higher Education Institute of Hong Kong

Duties & Responsibilities

Handle student admissions, visa applications, and record management for local and international students.
Coordinate examination scheduling, process assessment results, and issue transcripts and certificates.
Promote degree programmes at education expos and liaise with education agents and partner institutions.
Manage tuition collection, fee refunds, and government subsidy scheme administration.
Prepare statistics and reports on admissions, enrolment, and academic performance for planning purposes.
Supervise supporting staff and ensure timely service delivery.
Assist in developing and reviewing operational policies and quality assurance procedures.
Provide executive and secretarial support for graduation ceremonies, briefings, and events.

Bachelor's degree or equivalent qualification required.
Minimum 2 years' relevant executive-level experience, preferably in educational institutions.
Strong communication, interpersonal, organisational, and administrative skills.
Proactive approach and ability to work independently.
Fluent spoken and written English and Chinese, preferably including Putonghua.
Good understanding of education systems in Hong Kong, Chinese Mainland, and overseas.
Student admissions experience is advantageous.