Academic Services Officer

Technological and Higher Education Institute of Hong Kong

Duties & Responsibilities

Manage administrative and coordination work for student admissions, visa applications, and record management.
Process examination scheduling, assessment results, transcripts, and certificate verification services.
Promote degree programmes at education expos and liaise with education agents and partners.
Collect tuition fees, process refunds, and administer government subsidy schemes.
Prepare statistics and reports on admissions, enrolment, and academic performance.
Supervise supporting staff and ensure timely service delivery.
Assist in developing and reviewing operational policies and quality assurance procedures.
Provide secretarial support for graduation ceremonies, briefing sessions, and campus events.

Hold a recognised degree or equivalent qualification.
Have at least 2 years' relevant experience at executive level, preferably in educational institutions.
Demonstrate strong communication, interpersonal, organisational and administrative skills.
Work proactively and independently.
Be fluent in spoken and written English and Chinese, preferably including Putonghua.
Understand education systems in Hong Kong, Chinese Mainland, and overseas countries.
Experience in student admissions is advantageous.