Executive Officer in the Student Inclusion and Support of Centre of Development and Resources for Students (CEDARS)

University of Hong Kong

Duties & Responsibilities

Develop, maintain, and improve hall admission systems, hostel management platforms, and related databases.
Organize, validate, and standardize datasets while establishing data management guidelines.
Apply statistical methods and data analysis to support planning and process improvement.
Conduct regular data audits and procedural reviews to ensure accuracy and compliance.
Provide user support, troubleshoot system issues, and respond to stakeholder inquiries.
Conduct training workshops and prepare user manuals and system documentation.
Liaise with University departments and residence management offices on housing operations.
Coordinate residential initiatives and maintain websites, resources, reports, and presentations.

Bachelor's degree in Information Management, Statistics, Business Operations, Social Sciences, or related field.
3 to 5 years of post-qualification experience in database management, system implementation, or higher education administration.
Strong analytical ability with experience organizing and analyzing complex datasets.
Proficiency in Microsoft 365, workflow automation tools, VBA, and SQL.
Ability to prepare user guides, conduct training, and communicate technical concepts to non-technical users.
Fluency in English and Chinese (including native Cantonese); strong interpersonal skills.
Service-oriented attitude with ability to collaborate across diverse stakeholders.

Fixed-term contract — 2 years, with contract-end gratuity and up to 10% University contribution to retirement benefits; renewal subject to project funding availability and mutual agreement.